FAQ

What is your Return Policy?

Returning a product is always possible by sending the product(s) back to us. When requesting a return, please make sure to mind the following information.

Orders can be returned within 7 days, starting from the moment you receive your order.

Item(s) should be clean and unworn, and all tags and dust bag(s) must still be present.

What are the shipping charges?

Shipping charges are calculated at checkout based on your location.

When will I receive my refund?

In the case of returns, it takes 7-10 business days to reflect the refund amount in your account after the returned product passes the quality check at the warehouse. If you don't receive the refund in 7-10 days, please write to us at sup@nooe.co, keeping the subject as "REFUND."

Do you offer in-store pickup for online orders?

At this time, we don't offer in-store pickups for online orders.

Where is my order processed from?

Orders are processed from our fulfillment center and shipped directly to you.